Frequently Asked Questions

K Arbitration & Mediation is located at 3605 Katy Freeway, Suite 214, Houston, TX 77007. There is an interactive map on the home page of this website that will give you turn-by-turn directions to our location.

We are located near the intersection of I-10 and Heights Blvd. in Houston. Our offices are approximately 2 miles from downtown Houston. The closest freeway exit is the Heights Blvd. exit off I-10 (Katy Freeway).

Our office is brown two-story building. The building has a sign Heights Mediation Center. If you get lost, call us at 713-807-1700.

There is an open parking lot in front and on the side to the building. The parking is free. You may park in any space that does not have a Reserved for Tenant sign. There is a reserved handicap space in front of the building and a ramp for easy access to the building. We have accessible facilities and restrooms and an elevator to reach our offices on the second floor.

We are working remotely as much as possible. You may contact our assistant between the hours of 8:30 a.m. and 5:00 p.m. Monday through Friday at 713-807-1700. You may also email us at info@karbmed.com.

Two major airports, Houston Hobby Airport and Bush Intercontinental Airport, serve Houston. Bush is located north of downtown, and Hobby is located south of downtown. Hobby is a hub for Southwest Airlines, and Bush is a hub for United Airlines. Other airlines also fly into both airports.

We are an equal distance from each airport. Hobby is less crowded, but there may be more direct flights out of Bush Intercontinental.

It is best to allow at least an hour and a half to get from your seat on the plane to our offices and vice versa, especially at rush hour.

Heights Mediation Center has WIFI. When you arrive, the receptionist will give you instructions on how to access the WIFI network.

Please let our assistant know in advance if you will need a room with tv for presentation. Only available upon request.

Heights Mediation Center ‘s receptionist usually arrives by 8:30 a.m. Before that time, you may wait in the reception are on the second floor.

Heights Mediation Center’s receptionist leaves at 5:00 p.m. However, mediations often last beyond this time. Your mediator can continue the mediation as long as the mediator believes progress towards settlement is being made. The mediator will determine when the mediation is concluded. Outside doors lock at 5:00 p.m. If you need to re-enter the building call us at 713-807-1700.

The Heights Mediation Center provides water, coffee, and a variety of soft drinks. We have sweet and savory snacks available as well. If your mediation lasts a full day, your mediator will order lunch which will be delivered to the office. If you have any special dietary needs, please advise your mediator.

Our office assistant will be glad to help you copy, scan, print, email documents. Our office assistant is also a Notary Public.

Yes. Our office assistant is a Notary Public.

It is best not to bring children with you to the mediation center. This is a professional office, and it is not set up to accommodate children. Mediations are long, serious proceedings. Children easily become bored during mediations. If you must bring children to the mediation, you must supervise them. If the child is a party to the case being mediated, consult with your attorney and any guardian/attorney ad litem about whether the child should attend. In some cases, the child comes to the mediation briefly to meet everyone involved in the case, and then the child leaves.

The attorneys and all parties to the case and their spouses can attend mediation. If a party does not speak English, an interpreter may attend mediation. If there is a court appointed guardian ad litem or attorney ad litem these persons can attend. If a party to a case is a company, partnership, corporation, etc. representatives, officers or employees of the company can attend. If a claim is covered by insurance, insurance adjusters also frequently attend mediations in person, by telephone, or by zoom. Occasionally, parties bring expert witnesses or financial representatives to mediation. If you wish to bring other persons to the mediation other than those listed above, consult with your attorney about whether you should do so. See the FAQ above regarding children attending mediation.

Per Houston City ordinance, we are a nonsmoking facility. If you wish to smoke, we ask that you exit the building and go into the parking lot at least 20 feet away from the entry doors to smoke.

Please bring certified funds or law firm check made PAYABLE TO YOUR MEDIATOR. DO NOT make your check payable to Heights Mediation Center. We will also accept payment in cash or by Zelle.

WE DO NOT ACCEPT CREDIT CARDS OR DEBIT CARD PAYMENTS.

No. If you need the services of an interpreter, you should bring an interpreter with you to the mediation. The party needing the interpreter is responsible for hiring and paying the interpreter.